Solar Communications operates an industry-leading support infastructure that provides our clients with a professional, responsive facility to address areas of day-to-day support requirements and fault rectification. This is underpinned by over 20 years experience in the field of telecommunications and an extensive team of highly trained engineering and technical support staff specifically designated to support our client base.

FAQs

FAQs

Click here for a list of questions that our clients have raised in the past. These are more generic "how to" questions, rather than faults raised.

Report a fault

Report a fault

To report a fault to the Service Support team, log in to your free online support account

Why create an account?

Why create an account?

If you create an account, this will enable you to log a support call, notify us of changes and view your support history.

Remote support

Remote support

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.